Hey

Hey there

I’m Jon, a Lead Product Designer building food software by day and playing guitar by night. My guitar doesn't gently weep, but my neighbors do.

2021 - Now

Currently I’m designing at ChowNow where we help independent restaurants thrive through online ordering and order management software. My focus has been on our diner-facing ordering app: a 3-sided marketplace similar to DoorDash and UberEats. As a Design Lead, I am involved in the strategy, planning, and execution of ChowNow’s highest priority diner-facing initiatives.

My

favorite

projects

have

been

those

that

demanded

consideration

across

our

restaurants,

diners,

and

delivery

partners

and

had

some

challenging

interaction

order tracking

problems.

My

order tracking

order tracking

redesign

was

a

retention-focused

initiative

with

a

goal

of

improving

the

experience

to

monitor

an

order

in

progress.

I

considered

of

the

full

service

blueprint

of

pickup,

delivery,

and

curbside

orders

and

had

some

fun

with

UI

and

interaction

design.

In

our

evaluative

testing,

100%

of

participants

chose

the

redesigned

tracking

UX

over

our

current

UX

for

tracking

their

order.

My

map view

map view

map view

work

focused

on

restaurant

discovery

by

empowering

pickup

diners

to

explore

restaurants

around

them.

This

required

an

especially

close

collaboration

with

my

iOS

and

Android

engineering

counterparts

to

assure

the

map

always

felt

clean,

legible,

and

delightful

to

use

no

matter

the

restaurant

density

or

zoom

level.

Since

its

release,

23,874

orders

have

come

from

the

map

view.

My

impact score

impact score

impact score

work

was

a

grassroots

project

of

mine

to

evangelize

the

"post

purchase

moment"

as

the

best

time

to

highlight

the

value

of

ChowNow

over

our

competitors.

It

gained

traction

interally

so

we

prioritized

and

shipped

it.

I

loved

digging

into

the

animations

and

choreography.

Now

after

placing

an

order,

77%

of

diners

stay

to

see

the

their

impact.

2018 - 2021

Bain was where I cut my teeth in design. I worked with Fortune 100 & 500 companies across 8+ industries, including Automobile, Enterprise, and Retail, to define and realize new business strategy through digital product design. One of the projects I was most proud of was a transformation management tool called ARC. Alongside another designer, we designed and shipped the entire tool from scratch.

2015 - 2017

I joined Occuspace in college as it's founding designer where I designed and shipped their B2C mobile app which allowed students at UCSD to monitor busyness of areas around their campus. The app is still in use today and has since scaled to 15 campuses nationally.

About

As a strategic-minded Product Designer, my cup is most full when I'm digging deep into the details on a problem that stems from thoughtful strategy. Feeling like I'm growing personally and professionally is paramount to my happiness and I love being surrounded by a team that does as well.

Outside of work I'm playing blues guitar, listening to music, or reading up on interior design and architecture. It has been a total blast finding the common threads between my hobbies, like bringing interior design learnings into my digital visual design or approaching guitar with the same level of curiosity I approach design problems with.

We need to break down those silos and herd these cats in order to ship our Q2 MVP before Q3 planning.

Corporate quip of the day

© 2024, Jon Rothenberg